A girl in a massage chair Orlauf
All about the service and guarantees Orlauf

We welcome your desire to learn more about service and warranty brand massage equipment maintenance Orlauf on the territory Of Russia. We will try to answer your questions using this page. questions.

You can also leave your question using the form at the end of the page. or apply to the service center.

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The main thing about the warranty Orlauf
Warranty in RU-zone
Guarantee Orlauf on the territory European Union applies to all massage equipment purchased through authorized dealers or from the official website Orlauf.
Warranty period
  • Massagers Orlauf, armchair Yorn — 12 month.
  • Todi, Nest, Kolibri, Momo — 24 month.
  • Dove, Elfen, Robin, Brant, Fink — 36 month.
  • Argus, Angel, Superion, Mirage — 60 month.
*Does not include consumables and wear parts.
Our responsibilities
During the warranty period, we are committed to troubleshooting, included in the list of warranty cases, or replace the massage the equipment is in good condition if it is impossible to repair the damage.
We follow the rules
Buyers of massage equipment Orlauf are provided with a warranty the coupon and the user's instructions, which describe the conditions in detail guarantees, a list of warranty cases and operating rules.
Stay in touch
Even if something goes wrong, stay calm. Contact us by our service center by phone or using online-applications, and we We will coordinate further steps to fix the problem.
Always protected

A guarantee is a means of protection against force majeure. By providing it, we we remain confident that the massage equipment Orlauf It will be fine to serve you for many years.

Thank you for choosing our product!